A New Way to Make AI Actually Work in the Real World - May 14, 2026 - IBM Newsroom
PushButton AI Team ·
A New Way to Make AI Actually Work in the Real World - May 14, 2026 - IBM Newsroom
You bought the AI tool. Nobody used it. $200/month quietly canceled three months later.
That's not a you problem. That's an implementation problem.
IBM just acknowledged something the gurus won't ad
You bought the AI tool. Nobody used it. $200/month quietly canceled three months later.
That's not a you problem. That's an implementation problem.
IBM just acknowledged something the gurus won't admit: enterprise AI is failing not because the technology is bad, but because vendors drop software on teams and disappear. Sound familiar?
The insight that matters for your business: AI doesn't fail at the tool level. It fails at the adoption level. When outside experts work alongside your existing team instead of handing off a product and leaving, success rates climb dramatically. The tool isn't the solution. The transition is.
You don't need a new platform. You need someone who stays in the room until your people actually use it.
Here's your one actionable step: Before your next AI conversation, ask any vendor or consultant this single question — "What does your 90-day post-implementation support look like?" If they hesitate or pivot, walk away. That question alone will save you from 80% of bad decisions.
What's your experience been — did your last AI investment come with real support, or did you get a login and a user manual?
