Automation in action: Lessons from PMC Treasury's AI journey | Inflexion

You don't need an AI strategy. You need one problem worth solving.

That tool your team stopped using? That's not a people problem. That's what happens when AI gets purchased before the problem gets defined. You're not alone in that.

PMC Treasury figured something out that most consultants won't tell you. They didn't overhaul anything. They started by asking one question: what specific task is costing us the most time or money right now?

From there, five principles guided everything. The first one says it all — start small. Not because they lacked ambition, but because a small win builds the internal trust that makes the next step possible.

That's the real unlock. One visible, measurable result turns skeptical teammates into believers. It also tells you exactly where to invest next.

Here's the move: pick one repetitive task your team does weekly that follows a clear pattern. Data entry, report formatting, first-draft responses. Just one. That's your starting point — not a platform, not a transformation, not a six-month roadmap.

Thirty days. One task. Proof it works.

What's the one task in your business you'd be relieved to never do manually again?

#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation

Original Source

Instead of attempting a wholesale transformation, PMC began by defining what AI should mean for the business. Five principles emerged: start small ...