Can telcos successfully ride the enterprise AI wave? Tech Mahindra thinks so - Diginomica
PushButton AI Team ·
Can telcos successfully ride the enterprise AI wave? Tech Mahindra thinks so - Diginomica
Big companies are betting billions on AI infrastructure right now.
But most business owners I talk to are still sitting on a $200/month tool nobody on their team opens.
That gap is not your fault.
Big companies are betting billions on AI infrastructure right now.
But most business owners I talk to are still sitting on a $200/month tool nobody on their team opens.
That gap is not your fault.
Here is what the tech industry keeps getting wrong: they build the pipes before anyone knows what to pump through them. Telecom giants have world-class AI delivery infrastructure but still cannot win enterprise clients at scale. Why? Because infrastructure without a clear problem to solve is just expensive plumbing.
The same thing happens to you. A consultant sells you a vision. You buy the tool. Nobody changes how they actually work. The tool collects dust.
The lesson from watching this pattern repeat across industries is simple. AI does not fail because of bad technology. It fails because nobody identified one specific, painful, daily task before the purchase decision.
Before you evaluate any AI tool, write down the one thing your team does manually that eats the most time each week. Just one. That single answer should drive every tool conversation you have.
That is your starting point. Not a strategy deck. Not a vendor demo. One problem, one solution, measurable in 30 days.
What is the AI tool your business bought that nobody actually uses anymore?
... enterprise software services. While telcos indisputably have infrastructure capable of delivering online services, they did not manage to win the ...
