technology
Do you want AI with that? Chatbots could take your next order at the drive-thru | CBC News
PushButton AI Team ·
White Castle's AI drive-thru chatbot gets orders right over 90% of the time. Not because they bought fancy tech. Because they matched the right tool to one specific, repetitive job. That's the lesso
White Castle's AI drive-thru chatbot gets orders right over 90% of the time.
Not because they bought fancy tech. Because they matched the right tool to one specific, repetitive job.
That's the lesson most business owners miss.
You're not behind because you haven't adopted AI. You're stuck because nobody showed you how to find that one repeatable task — the thing your team does the same way, every single day — and automate just that.
White Castle didn't replace their people or rebuild their operation. They picked one friction point: taking orders. They tested it. It worked. Then they expanded.
That's the whole playbook. One problem. One tool. Prove it works.
Here's your starting point this week: write down the three most repetitive customer-facing tasks in your business. Not your biggest problems. Your most predictable ones. That list is your AI roadmap — no consultant required.
The first win doesn't need to be impressive. It just needs to work. Everything else follows from there.
What's the most repetitive task in your business that still takes human time every single day?
#AIForBusiness #SmallBusinessGrowth #BusinessStrategy #AIImplementation
Original Source
Jamie Richardson, White Castle's chief marketing officer, said the data shows the AI actually gets most orders right. "It's well above the 90 per ...