eBay AI Leader Anjali Arora Says People Will Decide Success of Enterprise AI, CAIO ...
PushButton AI Team ·
eBay AI Leader Anjali Arora Says People Will Decide Success of Enterprise AI, CAIO ...
The AI tool nobody on your team actually uses is not an AI problem. It's a sequence problem.
You bought the solution before you defined the problem. Most business owners do. The consultants who sold
The AI tool nobody on your team actually uses is not an AI problem. It's a sequence problem.
You bought the solution before you defined the problem. Most business owners do. The consultants who sold it to you knew that and sold anyway.
Here's what eBay's AI leader just said publicly — and it's the most useful thing I've heard in months: start with one clear business problem and one metric that tells you if it's working. Pick the tool last, not first.
That single shift changes everything.
When you flip the sequence, the tool selection becomes almost obvious. You're not choosing between AI platforms — you're asking "what is slowing us down the most right now, and how would I measure improvement?" That question has a specific answer. Specific answers lead to right-sized tools.
No ripping apart what works. No coding. No six-month rollout.
This week, write down the one business process that costs you the most time or money. Just one. Then ask what good looks like in 30 days. That's your starting point — not a vendor demo.
What's the one process in your business you wish ran itself?
