Event Moment: From Product Excellence to Process Excellence in the Agentic Enterprise
PushButton AI Team ·
Event Moment: From Product Excellence to Process Excellence in the Agentic Enterprise
You bought the AI tool. Nobody uses it. $200/month quietly draining while everyone pretends it never happened.
That's not a you problem. That's an AI industry problem.
Here's what Microsoft's own ar
You bought the AI tool. Nobody uses it. $200/month quietly draining while everyone pretends it never happened.
That's not a you problem. That's an AI industry problem.
Here's what Microsoft's own architects are finally admitting publicly: most businesses don't have a product problem. They have a process problem. Meaning — the right AI isn't about buying better software. It's about identifying one broken or slow business process and letting AI own that specific workflow.
That shift in thinking changes everything.
Instead of asking "which AI tool should we buy," start asking "which process costs us the most time every week?" Customer follow-ups? Proposal writing? Meeting summaries? That one answer tells you exactly where to start — and what to measure within 30 days.
This week, pick one repetitive task your team dreads. Just one. That's your first AI target. No new systems. No overhaul. No coding. Just one process, one tool, one measurable outcome.
Small wins compound fast. And one real win earns more internal buy-in than any consultant pitch ever will.
What's the one process in your business that eats the most time but delivers the least value?
