FINAi News: 5 questions with RBC's head of AI and digital innovation | RBCCM
PushButton AI Team ·
FINAi News: 5 questions with RBC's head of AI and digital innovation | RBCCM
Even the world's biggest banks are figuring out AI one use case at a time.
RBC's head of AI just admitted it publicly — and that changes everything for how you should be thinking about this.
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Even the world's biggest banks are figuring out AI one use case at a time.
RBC's head of AI just admitted it publicly — and that changes everything for how you should be thinking about this.
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You bought the tool. Paid the monthly fee. Your team opened it twice and went back to doing things the old way. That's not a you problem. That's a rollout problem. And it happens at every level, including billion-dollar institutions.
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Here's what RBC figured out that most AI vendors won't tell you:
The banks winning with AI aren't deploying everything at once. They're picking one painful, repetitive problem and solving only that. One workflow. One measurable result. Then they expand.
That's it. No grand transformation. No ripping apart what works.
The difference between AI that sticks and AI that collects dust is specificity — knowing exactly which problem you're handing off before you spend a dollar.
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This week, write down the one task your team does repeatedly that eats time and produces zero growth. That's your AI starting point. Not a platform. Not a strategy. One task.
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If RBC is still learning to walk before they run, you're not behind. You're right on time.
What's the one task you'd automate first if you knew it would actually work?
