From curiosity to capability: Bryant helps Navigant Credit Union build responsible AI skills

Your team didn't fail to use that AI tool. The rollout failed them. That $200/month gathering dust isn't a reflection of your judgment. It's what happens when AI gets handed to a team with no context

Your team didn't fail to use that AI tool. The rollout failed them.

That $200/month gathering dust isn't a reflection of your judgment. It's what happens when AI gets handed to a team with no context, no champion, and no clear reason to care.

Here's what a credit union figured out working with Bryant University: AI adoption isn't a technology problem. It's a people problem. The moment employees heard real use cases from their own colleagues — not vendors, not consultants — everything shifted. Momentum built naturally.

That's the insight most implementations skip. They sell you the tool. Nobody builds the internal story around why it matters to the people actually doing the work.

You don't need a new platform. You need one person on your team who gets a small win, talks about it, and makes others curious. That's how responsible AI adoption actually spreads.

Start there. Find your one internal champion. Give them one low-stakes task where AI saves them real time. Let them tell the story.

That single conversation is worth more than any software license.

What stopped your last AI tool from actually getting used — the tool itself, or how it was introduced to your team?

#AIStrategy #BusinessLeadership #SmallBusiness #AIAdoption

Original Source

When she incorporated it as part of her curriculum, it was our own teammates talking to us,” Orovitz says. Building momentum with AI integration.