FTC: Cox Media Group and 2 others to pay nearly $1M over deceptive 'Active Listening' AI ...
PushButton AI Team ·
FTC: Cox Media Group and 2 others to pay nearly $1M over deceptive 'Active Listening' AI ...
That AI tool your phone is "listening" through? The FTC just fined three companies nearly $1M for lying about exactly that.
Here's what most business owners miss in this story.
You've probably felt
That AI tool your phone is "listening" through? The FTC just fined three companies nearly $1M for lying about exactly that.
Here's what most business owners miss in this story.
You've probably felt burned already. Maybe a $200/month tool nobody on your team touches. Maybe a consultant who talked a big game and vanished. That feeling of being the smart person in the room who somehow got played — it's more common than anyone admits.
The real lesson from the Cox Media Group case isn't about privacy. It's about vendor accountability.
These companies sold a capability they couldn't actually deliver. Sound familiar? The AI industry is full of this. Big promises, vague mechanics, zero proof it works for businesses like yours.
Before you spend another dollar on any AI tool, ask the vendor one question: "Can you show me a business similar to mine that uses this, with measurable results in the first 30 days?" If they hesitate, you have your answer.
That single question has saved my clients more money than any tech audit I've ever run. It costs nothing. It takes ten seconds. And it filters out 80% of the noise immediately.
What's the boldest claim an AI vendor has made to you that turned out to be smoke?
Contrary to these companies' claims, however, the marketing service wasn't based on voice data and consumers hadn't opted into this service. “Not only ...
