Grace Kossia, A.B. '16, Ed.M. '17: Leading the AI integration team at Arizona State

Everyone's selling you the "right AI tool." But the tool was never the problem. You bought the subscription. Your team smiled and nodded. Now it sits unused while you quietly wonder if you're the pro

Everyone's selling you the "right AI tool." But the tool was never the problem.

You bought the subscription. Your team smiled and nodded. Now it sits unused while you quietly wonder if you're the problem.

You're not. The implementation was.

Arizona State University recently built an entire team dedicated to responsible, value-driven AI adoption — across academic, research, and administrative areas. Not one tool. Not one department. A deliberate process with real criteria.

Here's what that means for you. The institutions actually succeeding with AI didn't start with the flashiest tool. They started by asking: what specific problem are we solving, and how will we know it worked?

That single question changes everything. It's the difference between a $200/month ghost subscription and a tool your team actually opens every morning.

This week, pick one repeating task that costs your team at least two hours a week. Write down exactly what good looks like when it's done right. That's your AI brief. Now you're shopping with purpose, not hope.

No new hires. No system overhauls. No code.

What's the one AI tool you bought that your team quietly stopped using — and what do you think really went wrong?

#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation

Original Source

Work focuses on responsible, value-driven adoption of AI across academic, research, and administrative domains.