L'Oréal partners with OpenAI to bring AI-powered beauty experiences to ChatGPT

L'Oréal just plugged directly into ChatGPT. Not to sound impressive — to solve a specific customer problem and sell more product. That's the part most AI headlines bury. You've probably sat through

L'Oréal just plugged directly into ChatGPT. Not to sound impressive — to solve a specific customer problem and sell more product.

That's the part most AI headlines bury.

You've probably sat through a demo where someone showed you everything AI could do. Then you bought something, your team ignored it, and now it's another $200/month line item you're quietly embarrassed about. That's not a you problem. That's a "wrong tool, wrong moment" problem.

Here's what L'Oréal figured out that's worth stealing: they didn't try to transform everything at once. They picked one customer friction point — helping someone choose the right product — and built AI around that single moment.

That's the model. Not AI for everything. AI for one specific job your business already needs done.

Think about where your customers get stuck, or where your team repeats the same task twenty times a week. That's your starting point. One workflow. One problem. Thirty days to prove it works.

You don't need to rethink your whole operation. You need one win that makes the next decision obvious.

What's the one repetitive task in your business that's quietly draining time every single week?

#AIForBusiness #SmallBusinessGrowth #AIStrategy #BusinessOwners

Original Source

The collaboration spans virtual makeup trials, AI-driven ... AI-powered commerce and accelerating innovation across research, marketing and content ...