New Harvard Business Review Analytic Services Research Exposes the Gap Between AI ...

Harvard just confirmed what you already suspected — most companies are nowhere near ready to use AI well. And yet the pressure to "do something with AI" keeps building. You bought the tool. Maybe hi

Harvard just confirmed what you already suspected — most companies are nowhere near ready to use AI well.

And yet the pressure to "do something with AI" keeps building.

You bought the tool. Maybe hired someone to set it up. Your team nodded along and then went straight back to their spreadsheets. Sound familiar? You're not behind because you're not smart enough. You're behind because nobody told you the honest starting point.

Here's what the research actually shows: the gap isn't between companies that have AI and companies that don't. It's between companies that know exactly what problem they're solving before they buy anything — and those who bought first and hoped for the best.

That's the real insight most consultants skip. AI doesn't fix confusion. It amplifies whatever process you already have. A clear process gets faster. A messy one gets messier.

So before your next AI conversation, write down one specific task that costs your team more than three hours a week. Just one. That's your starting point — not a platform, not a strategy, not a six-month roadmap.

One problem. One solution. One win.

What's the AI tool your team quietly stopped using — and what were you hoping it would fix?

#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation

Original Source

CLEVELAND, April 29, 2026 /PRNewswire/ -- Hyland, a global leader in enterprise content management (ECM) and the pioneer of AI-driven content ...