New Survey from Harvard Business Review Analytic Services Finds AI Adoption Remains ...

Everyone's buying AI tools. Almost nobody is getting value from them. That's not your fault. That's the finding from Harvard Business Review's latest research. You're not alone if you're staring at

Everyone's buying AI tools. Almost nobody is getting value from them.

That's not your fault. That's the finding from Harvard Business Review's latest research.

You're not alone if you're staring at a $200/month subscription your team quietly stopped using. That's not a you problem — that's an adoption problem. Smart business owners get burned by this every day.

Here's what HBR actually found: high adoption, low results. The gap isn't the technology. It's that AI gets bolted onto broken or ignored workflows. The tool works fine. The integration doesn't.

Think about it this way. If your team already has a process they work around, adding AI on top of it just creates an expensive workaround.

The companies getting real ROI aren't deploying more AI. They're picking one workflow — a specific, repetitive task someone does daily — and fitting AI directly into how that work already gets done.

One workflow. One win. Measurable in 30 days.

You don't need to rebuild anything. Pick the task your team complains about most. That's your starting point.

What's one repetitive task in your business that eats time every single week?

#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation

Original Source

... AI Adoption Remains High, Yet Value May Lag Without Modernization and Workflow Integration. Appian is The Process Company. We deliver a software ...