Even Salesforce can't deliver on its own AI promises right now. That should tell you something. If you've ever bought an AI tool your team never opened, you're not alone — and you're definitely not
Even Salesforce can't deliver on its own AI promises right now.
That should tell you something.
If you've ever bought an AI tool your team never opened, you're not alone — and you're definitely not the problem. The vendors oversell. The gurus hype. You're left holding a $200/month subscription nobody touches and wondering what you missed.
Here's what the Salesforce Agentforce story actually reveals: even the biggest companies in the world are selling futures, not present-day solutions. Their AI marketing is, as one tech journalist put it, "very future-oriented." Translation — it doesn't fully work yet for most businesses.
This matters for you. When a $200B company struggles to deliver real AI results, it's not a skills gap on your end. It's a credibility gap on theirs. The confusion you feel isn't inadequacy. It's a rational response to irrational promises.
So here's your one practical move this week: before evaluating any AI tool, ask the vendor for three specific case studies from businesses your size. Not logos. Not testimonials. Real before-and-after numbers. That one question will filter out 80% of the noise fast.
What's the biggest AI promise someone sold you that didn't survive first contact with your actual business?
#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation
Marketing for Agentforce, Salesforce's agentic platform, has been, um, very future-oriented.