Salesforce Is Turning Slack Into The Interface For AI At Work - Forbes

You bought the AI tool. Your team ignored it. Now it sits there costing you $200/month as a reminder. You're not alone. Most business owners aren't bad at technology — they were just sold technology

You bought the AI tool. Your team ignored it. Now it sits there costing you $200/month as a reminder.

You're not alone. Most business owners aren't bad at technology — they were just sold technology looking for a problem instead of the other way around.

Here's what Salesforce is quietly doing with Slack that actually matters to you: they're betting that AI only gets used when it lives where your team already works. Not in a separate app nobody opens. Not in a dashboard that requires training. Right inside the tool people use every day.

That's the real lesson from the last two years of enterprise AI spending. The tools that got adopted were the ones that required zero behavior change. The ones that failed asked people to change their workflow first.

If your team lives in Slack, Teams, or even email — that's where your first AI win should live too. Don't bolt on something new. Plug AI into what's already open on their screen.

Start there. Not with a platform overhaul. Not with a consultant. Just one tool, one workflow, already in use.

What's the one app your team has open all day? That's probably where your first AI win is hiding.

#AIForBusiness #SmallBusinessGrowth #AIStrategy #BusinessOwners

Original Source

Over the past two years, enterprises have invested heavily in data platforms, copilots, and now agents. But those systems rarely operate in the same ...