ServiceNow expands AI Control Tower integration with Microsoft Agent 365
PushButton AI Team ·
ServiceNow expands AI Control Tower integration with Microsoft Agent 365
Big tech just made AI more complicated again.
ServiceNow and Microsoft are now linking their AI systems together — which sounds impressive until you realize most business owners haven't gotten value
Big tech just made AI more complicated again.
ServiceNow and Microsoft are now linking their AI systems together — which sounds impressive until you realize most business owners haven't gotten value from the first AI tool they bought.
You're not alone if you're sitting on a $200/month subscription nobody touches. That's not a you problem. That's a "sold the vision, skipped the implementation" problem.
Here's what this news actually tells you.
The enterprise AI world is consolidating fast. Big platforms are connecting to each other to manage multiple AI agents at once. That's meaningful for large corporations running dozens of automated workflows.
For your business right now? It's noise.
The companies winning with AI aren't chasing the newest integrations. They picked one broken process — a repetitive task eating real hours — and automated just that. One win. Measurable. Done in weeks, not months.
That's your move. Before any new tool, find the one task your team does manually every week that follows the same steps every time. That's your starting point.
No new systems. No coding. Just clarity on where AI earns its place.
What's the biggest reason AI tools have stalled in your business — was it the tool itself, or how it was rolled out?
