technology
Sheila Duffy of Greystones Group on Moving Beyond Labor Hours to Deliver Mission Outcomes
PushButton AI Team ·
You didn't fail at AI. You were sold the wrong version of it. That $200/month tool collecting dust? That's not on you. That's what happens when someone sells you software instead of solving a problem
You didn't fail at AI. You were sold the wrong version of it.
That $200/month tool collecting dust? That's not on you. That's what happens when someone sells you software instead of solving a problem.
Here's the shift that actually matters.
Sheila Duffy of Greystones Group makes a point that stops most business owners cold: stop measuring AI by the hours it saves and start measuring it by the outcomes it delivers. That's a completely different question — and it changes everything about which tool you choose.
Most AI consultants pitch you on efficiency. Fewer hours, faster output. But if you can't connect that to a real business result — more revenue, fewer errors, faster decisions — the tool dies on the vine. Every time.
The fix isn't a bigger tool. It's a smaller, clearer question.
Before your next AI conversation, write down one outcome your business needs in the next 30 days. Not a task. An outcome. Revenue recovered, response time cut, proposals out faster. Then find the tool that solves that one thing. That's your first win.
What's the one business outcome you wish AI was already handling for you right now?
#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation
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