technology
Small Business AI Culture Leader Jay Norris doesn't want SMB's to get - CTPost
PushButton AI Team ·
You bought the AI tool. Nobody uses it. $200/month quietly draining while your team pretends it doesn't exist. That's not a tech failure. That's a culture failure — and it's not your fault. Jay Norr
You bought the AI tool. Nobody uses it. $200/month quietly draining while your team pretends it doesn't exist.
That's not a tech failure. That's a culture failure — and it's not your fault.
Jay Norris, who's working to get one million small businesses actually using AI by 2028, makes a point worth hearing: most SMBs don't fail at AI because they picked the wrong tool. They fail because nobody helped the team understand why it matters to them specifically.
The guru sold you a solution. Nobody sold your team a reason.
This changes everything about where to start. Before you evaluate another tool, the question isn't "which AI is best?" It's "which one problem is costing us the most time right now?" One problem. One tool. One win your team can actually feel.
That first win does more than save hours. It changes how your people see AI — from threat to advantage. And that shift is what competitors who are pulling ahead figured out first.
Pick the single most repetitive task your team complains about. That's your starting point. Not a platform. Not a strategy. Just one task.
What's the one thing in your business that eats the most time and feels impossible to hand off?
#AIForBusiness #SmallBusinessGrowth #BusinessStrategy #AIImplementation
Original Source
Norris's current mission is to have one million small businesses embrace AI by 2028.