Tech firms need a proactive push for AI coherence | Grant Thornton

Your team bought an AI tool. Nobody uses it. That's not a people problem — that's a planning problem. Grant Thornton just published something worth sitting with. They describe what happens when busin

Your team bought an AI tool. Nobody uses it. That's not a people problem — that's a planning problem.

Grant Thornton just published something worth sitting with. They describe what happens when businesses let AI spread without a strategy: "feral AI solutions" that look impressive early, then quietly collapse into wasted spend and confused teams.

Sound familiar? It should. Most small business AI failures follow the same pattern. Someone gets excited, buys a tool, trains nobody properly, and three months later you're paying $200/month for a login screen nobody opens.

Here's the uncomfortable truth the gurus skip: the tool was never the problem. The missing piece is knowing which problem you're solving before you buy anything.

One practical move you can take this week — write down the three most repetitive tasks your team does. Not the most complex. The most repetitive. That's your AI starting point. No ripping out existing systems. No coding. Just clarity on where 30 minutes a day is quietly disappearing.

Small wins compound. One solved problem builds the confidence to solve the next one.

What's the one task in your business you wish you could stop doing manually — but haven't found the right solution for yet?

#AIStrategy #SmallBusiness #BusinessGrowth #AIImplementation

Original Source

“When your teams are releasing feral AI solutions and processes across the enterprise, initial results might be impressive — but they can ultimately ...