The real value of leadership development in an AI era - ASBN Small Business Network

Everyone's talking about which AI tool to buy next.
Nobody's talking about why your last one collected dust.

If you spent good money on an AI tool and your team quietly went back to doing things the old way — you're not alone. That's not a you problem. That's a leadership gap nobody warned you about.

Here's what Matt Gjertsen gets right: AI doesn't fail because of the technology. It fails because no one on your team trusts it, understands it, or was set up to use it successfully. The tool was installed. The people weren't brought along.

This matters more than any software demo. Your team follows your lead. If you're uncertain about AI, they'll be uncertain. If you haven't explained why it helps them specifically, they'll protect the way things already work.

The good news? You don't need to rebuild anything.

Start here: pick one repetitive task your team complains about, and ask them what would make it easier. That conversation — not the software — is where your first real AI win begins.

What's one thing your team still does manually that you know should be easier by now?

#SmallBusiness #AIStrategy #Leadership #BusinessGrowth

Original Source

Matt Gjertsen explains why leadership development, trust, and people management remain critical in the era of AI-driven business.