Walmart Business Targets the Invisible Work Slowing SMBs Down - PYMNTS.com

The AI tool that "nobody uses" isn't your fault. It was sold as a solution before anyone understood your actual problem. That $200/month sitting unused? Most business owners have a version of that st

The AI tool that "nobody uses" isn't your fault. It was sold as a solution before anyone understood your actual problem.

That $200/month sitting unused? Most business owners have a version of that story. You're not behind because you're not smart enough. You're behind because you were handed answers before anyone asked the right questions.

Here's what Walmart's SVP of Business just confirmed about how smart SMBs are actually starting with AI — and it's not with flashy tools.

They're targeting invisible work first. The repetitive, time-consuming backend tasks that quietly drain 8-10 hours a week. Think procurement, reordering, supplier follow-ups. Not customer-facing. Not risky. Just tedious work that runs on autopilot once you automate it.

That's the real entry point. One task. Measurable time saved. Proof it works before you spend another dollar.

This week, write down the three things your team does manually every week that follow the same steps every single time. That list is your AI roadmap. No consultant needed to start. No systems torn apart.

One repeatable task automated is worth more than a $50K platform nobody opens.

What's the one manual task eating your team's time that you keep saying "there has to be a better way" for?

#SmallBusiness #AIStrategy #BusinessAutomation #SMB

Original Source

Walmart SVP Ashley Hubka says SMBs are turning to automation, analytics and AI to make procurement less time-consuming.