Medical
AI Voice Intake for Medical Practices: Answer, Schedule & Triage Every Call
A HIPAA-ready AI voice agent for medical practices that answers, schedules, and triages patient calls 24/7, cuts no-shows, and writes appointments into your EHR — priced per minute, like the AI models.
Pricing
As simple as the models. 50¢ a minute.
One number. You pay for the minutes the AI is on the phone — the same way you pay for an AI model. No activation, no seats, no minimum. Everything beyond that is a product you switch on only if you want it.
No activation. No monthly minimum. No per-seat cost. You pay for what you use — nothing else.
1,180 minutes at $0.50 = $590 this month — 342 calls your front desk couldn’t reach, 168 appointments booked, no-shows down. Simple per-minute pricing, like the models.
Add what you need
Add what your practice needs — only what you pick.
Intelligence · $99/mo
A dashboard for every call — listen, read the transcript, and see it scored: missed questions, scheduling errors, and coaching for your front desk. Reports and transcripts included.
Reminders & Recalls · $79/mo
Automated appointment reminders that cut no-shows, plus recall campaigns that re-book lapsed and overdue patients — keeping your schedule full without staff chasing the phone.
Post-visit follow-up · $2.50/call
An automated check-in after the visit: a quick satisfaction survey, care and refill reminders, and — where appropriate — an invitation to leave a review. Fewer gaps in care, more five-star feedback.
Own it when you're ready.
Want the platform for yourself — source and all? Buy it out any time for a one-time license, or roll your monthly fees toward the price. You’re never locked in.
The problem: your front desk can't answer every call
Every unanswered call at a medical practice is a patient who hangs up and dials the next practice — or a no-show that never got confirmed. Front desks are buried in check-ins, insurance questions, and walk-ins, and the phone rings straight through to voicemail. Nights, weekends, and lunch hours are worst of all: the exact windows when patients are free to call and no one is there to schedule them.
What the AI does: answer, verify, schedule, triage
An AI voice agent answers in your practice's name, 24/7. It identifies the patient, books, reschedules, or cancels the appointment, and answers the routine questions your staff repeats all day — hours, location, insurance accepted, new-patient paperwork, visit prep. It triages urgency by your protocol, captures intake details, and confirms everything by text. Your front desk stops drowning in the phone and gets back to the patients in the room.
Built for healthcare: HIPAA, a signed BAA, and careful PHI handling
We operate as your business associate under a signed BAA. Protected health information is handled per HIPAA, and your practice remains the covered entity on record — we're the software layer that answers the phone, not a party to the care relationship. Patient information is never used to build marketing lists. The compliant, boring answer is the point.
Works with your EHR and scheduling
It plugs into the systems you already run — Epic, athenahealth, eClinicalWorks, DrChrono, Tebra (Kareo), NextGen, and SimplePractice for behavioral health — reading your live schedule and writing appointments where your staff already looks. Nothing gets ripped out; the AI runs alongside your team in days, not months.
Fewer no-shows, no more after-hours leakage
Automated confirmations, reminders, and one-tap rescheduling cut the no-shows that quietly cost practices thousands a month. And after-hours calls that used to hit voicemail become booked appointments on tomorrow's schedule instead of a patient who found someone else.
Voice intake vs. an answering service vs. a patient portal
An answering service takes a message and charges you per seat whether or not it turns into a visit. A patient portal only helps the patients who log in. The AI here actually answers, schedules, and triages by phone — where patients still call — and you pay per result, not per hour. When the phones are quiet, you pay almost nothing.
Common questions
Is it HIPAA compliant? Yes — we sign a BAA and handle PHI per HIPAA. Your practice stays the covered entity; we're the software that answers the phone.
Does it replace my front desk? No — it handles overflow, after-hours, and the repetitive scheduling calls, so your staff can focus on the patients in front of them.
Can it triage emergencies? It flags urgent calls and routes them by your written protocol, and directs true emergencies to call 911. It supports your triage process; it doesn't replace clinical judgment.
Which EHRs does it work with? Epic, athenahealth, eClinicalWorks, DrChrono, Tebra, NextGen, SimplePractice, and more — it reads your schedule and writes the appointment back.
What does it cost? You pay per minute the AI is on the phone — priced like the AI models themselves — plus optional intelligence, reminders, and follow-up you switch on only if you want them.
Can I own it? Yes — buy out the platform any time and run it on your own accounts, or roll your monthly usage toward the price.